THEOTHERSSTUDIO

Shipping + returns

SHIPPING:

All pieces will be shipped 1st Class Royal Mail and signets Special delivery. 

Signet rings will be posted Special Delivery (insured, fully tracked, guaranteed, next day) for piece of mind ~ this cost will be shown on the items postage. 


RETURNS / EXCHANGES:

No returns as each piece is hand made to order.

~ Alterations can be made if necessary depending on the piece. Please contact within 14 days if you need an alteration on your piece of jewellery and I will see if this is possible.  Postage costs for this cannot be refunded. 


Each signet is hand carved - due to this please allow 6 weeks before your piece is shipped! Waiting's not too fun, but I appreciate your patience. 

Stacking rings please allow 3 weeks before shipping. 

Signet rings are unable to be returned, however may also be altered (if possible depending on the alteration) - if needed please get in touch!

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